- I will use USPS unless other carriers are a better fit.
- Turnaround time depends on products ordered and order size
- Most retail orders will ship within 3 business days unless noted on the item page, like the down syndrome line
- Wholesale orders ship within 10-15 business days after payment has cleared.
- Clothing returns, within 3 days from the tracking delivered date, for shop credit only or exchange, you may return your items to me at your expense.
- I will not issue any refunds under any circumstance.
- If for some reason tracking states your order was delivered but you have not received it, I will issue you a shop credit once USPS has processed an insurance claim for us.
- Custom orders are final
- Pre-orders are final
- Lets work it out, lets communicate and I guarantee you will be happy!