Brand Policies | Perfect Chaos
Making a Statement Since 2003
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Brand Policies


  1. I will use USPS unless other carriers are a better fit. 
  2. Turnaround time depends on products ordered and order size
  • Most retail orders will ship within 3 business days unless noted on the item page, like the down syndrome line
  • Wholesale orders ship within 10-15 business days after payment has cleared.


  1. Clothing returns, within 3 days from the tracking delivered date, for shop credit only or exchange, you may return your items to me at your expense. 
  2. I will not issue any refunds under any circumstance.
  3. If for some reason tracking states your order was delivered but you have not received it, I will issue you a shop credit once USPS has processed an insurance claim for us. 
  4. Custom orders are final
  5. Pre-orders are final
  6. Lets work it out, lets communicate and I guarantee you will be happy!